At Momentum Marketing and Development, we are committed to delivering exceptional marketing services to help our clients achieve success in the e-commerce industry. We understand the importance of maintaining a strong and trusting relationship with our clients, which is why we have implemented a fair refund policy.
Clients are eligible for a refund if they submit a written refund request within the first 30 days of working with us. Clients must be able to prove that they have completed all required deliverables that are required in order for us to begin building their campaigns.
The refund request must be sent to our designated support email firstname.lastname@example.org or through our online contact form.
Refund requests must include the client’s name, contact information, and a detailed explanation of the reasons for requesting a refund.
Once we receive a refund request, our team will review the case and determine whether the client is eligible for a refund based on the criteria outlined above. If the refund request is approved, the refund will be processed within 20-30 business days, and the client will receive a confirmation email. The refunded amount will be credited back to the original payment method used by the client.